MoDoc AI Privacy Policy

PLEASE READ THIS POLICY CAREFULLY BEFORE USING ANY MODOC AI APPLICATION, EQUIPMENT, SOFTWARE, OR SERVICE.

By using MoDoc AI Services, you acknowledge and consent to the data collection and use practices described herein. Protecting your data, privacy, and personal information is important to MoDoc AI, Inc. and our affiliates ("MoDoc AI", "us", "we", or "our"). At MoDoc AI, we believe that providing parents and families with timely, accurate, and trustworthy parenting advice and information is invaluable. Our mission is to alleviate unnecessary parental concerns and empower families with reliable guidance through our AI-enhanced question answering services. We are committed to handling your personal information with care and using your and your child's personally identifiable information only with your explicit permission.

Unfortunately, the transmission of information via the internet is not completely secure. Neither is transmission of information by any other means, including, for example, the US mail. Although we make commercially reasonable efforts to protect your personal information, WE CANNOT GUARANTEE THE SECURITY OF YOUR PERSONAL INFORMATION TRANSMITTED TO OUR WEBSITE, APP, OR SERVICES. ANY TRANSMISSION OF PERSONAL INFORMATION IS AT YOUR OWN RISK. WE ARE NOT RESPONSIBLE FOR CIRCUMVENTION OF ANY PRIVACY SETTINGS OR SECURITY MEASURES CONTAINED ON THE WEBSITE, APP, OR SERVICES.

This privacy policy ("Privacy Policy"), together with our Terms of Use, represents MoDoc AI's privacy practices as they pertain to our websites ("Websites"), thermometers ("Thermometers"), camera-based measurement features ("Measurement Features"), mobile applications ("Apps"), and any other online services MoDoc AI may provide (collectively, the "Services"). FeverCoach is a service of MoDoc AI. Please note that the Services, including the use of information generated by artificial intelligence and/or proprietary algorithms, are not intended or designed to and do not constitute the practice of medicine. You are expressly advised to seek medical advice from your personal or your child's physician only, or from a qualified medical professional licensed in your jurisdiction.

If you are providing personal information about another individual, please make sure you have his or her consent, or the authority, to provide such information.

All personal information obtained and maintained by MoDoc AI will be in compliance with applicable state and federal laws and regulations governing the security and confidentiality of such information.

Please use the instructions provided below to contact us with any questions.

Your State Privacy Rights

State consumer privacy laws may provide their residents with additional rights regarding our use of their personal information. To learn more about California residents' privacy rights, visit California's Consumer Privacy Protection Act.

Colorado, Connecticut, Virginia, and Utah each provide their state residents with rights to:

• Confirm whether we process their personal information.
• Access and delete certain personal information.
• Data portability.
• Opt-out of personal data processing for targeted advertising and sales.

Colorado, Connecticut, and Virginia also provide their state residents with rights to:

• Correct inaccuracies in their personal information, taking into account the information's nature processing purpose.
• Opt-out of profiling in furtherance of decisions that produce legal or similarly significant effects.

To exercise any of these rights, or appeal a decision regarding a consumer rights request, please send an email to contact@fevercoach.us.

We do not currently sell data triggering Nevada's statute for opt-out requirements.

NOTE: State privacy laws change frequently. Although we make commercially reasonable efforts to track and abide by these laws, we are not lawyers, nor a law firm, nor can we guarantee that this or any other brief summary of state privacy law is complete or current. If you wish to understand the privacy laws of a given state, confer with a lawyer practicing there. For more information on our approach to privacy, contact our Data Protection Officer.

Contact Information:
ATTN: Data Protection Officer
MoDoc AI, Inc.
163 Highland Ave #1015, Needham, MA 02494, United States

contact@modoc-ai.com

Information Collected or Received

We may collect and process the following types of information about you:

Use of Personal Information

MoDoc AI collects personal information for two primary purposes:

Creating Aggregated Parenting Trends:

MoDoc AI uses parenting, family, and child health information to help identify common challenges and trends among families. In particular, we use the information you share to generate aggregated trends—such as common parenting concerns or shifts in child development topics—which help us understand where and when certain issues may be more prevalent. We also use de-identified information for internal analysis and evaluation purposes aimed at understanding parenting needs and improving the accuracy and reliability of our AI-powered advice.

Content Creation via Anonymized Data:

We may process your consultation records (including prompts and conversation logs) to create educational and informational content (e.g., blog posts, videos, social media updates) for the broader community. Before any such use, all personally identifiable information—including names, specific ages, precise locations, and identifiable medical history—is strictly and permanently removed or altered (anonymized and pseudonymized) so that neither you nor your child can be identified. Due to the universal nature of medical symptoms and parenting situations, our anonymized content may occasionally bear coincidental resemblance to your specific experience; this does not indicate a privacy breach. You have the right to opt out of having your data used for these content creation purposes at any time by contacting us at contact@modoc-ai.com.

Personalizing Your MoDoc AI Experience:

In our Services, you can enter or share personal information (e.g., parenting concerns, child development milestones, your name, age, gender, location) in order to keep a record of your family's journey and receive tailored parenting guidance, tips, and resources. You can also create an account by entering your email address or user identifier, which allows you to access your data on multiple devices or in the event your device is lost or stolen.

We may send you communications through push notifications, email, and SMS relating to our products and Services. You may opt-out of such notifications by changing the settings in the Services or on your device, or otherwise by contacting us as set forth below. In particular, you can opt-out from receiving marketing-related emails by following the unsubscribe instructions provided in each email. If you can sign-in to your MoDoc AI account, you may be able to change your preferences under the relevant section of the Services.

Additionally, we may use personal information from or about you:

• To provide you the Services, respond to your inquiries, and fulfill your requests;
• In a de-identified form, in combination with other de-identified data collected from third parties (e.g., OWID, CDC, OpenAI, Anthropic) for internal analysis and evaluation purposes aimed at understanding parenting trends and improving the accuracy and reliability of our AI-powered guidance;
• To send you important information regarding our relationship with you or regarding our Services, changes to our Terms of Use and policies and/or other administrative information; and
• For our internal business purposes, such as data analysis, audits, research, developing new products or services, improving our Services, identifying Services usage trends, and determining the effectiveness of our Services.
• For enhancing our AI capabilities: We may send user information—such as a child's name, birthday, temperature, any pulse reading and estimated temperature range you have saved, sleep records, feeding records, and other narrative details—to trusted third-party APIs (e.g., OpenAI, Anthropic) for processing and generating AI-powered guidance, subject to applicable privacy and security measures.

How we Share or Disclose Information

MoDoc AI may share user information with third parties in the following scenarios:

• To our third party service providers (e.g., Crashlytics, Firebase, and Google Analytics) who provide services such as website hosting and moderating, mobile application hosting, data analysis, infrastructure provision, IT services, email services, marketing services, auditing services, and other services, in order to enable them to provide services for us (One example is that we share email, profile name and age with a third party so that we can send personalized communications to users.);
• MoDoc AI may provide research institutions or other partners with certain de-identified data to better understand parenting trends and improve the accuracy and reliability of our AI-powered guidance. We take reasonable steps to prevent these parties from personally identifying the source of such data.
• For enhancing our AI capabilities, we may share user information—such as a child's name, birthday, temperature, any pulse reading and estimated temperature range you have saved, sleep records, feeding records, and other narrative details—with trusted third-party application programming interfaces ("APIs") (e.g., OpenAI, Anthropic) for processing and generating AI-powered guidance, subject to applicable privacy and security measures. Pulse measurement diagnostic data, including any measurement video, is not sent to these third-party AI providers.
• We may share information with a third party in the event of any reorganization, merger, sale, joint venture, assignment, transfer, or other disposition of all or any portion of our business, assets, or stock (including in connection with any bankruptcy or similar proceedings).
• We may provide aggregated data (not personal data) to third parties to inform them about emerging parenting topics and trends.
• When we otherwise have your consent.

In addition, we use and disclose personal information collected through the Services as we believe to be necessary or appropriate: (a) as required by applicable law, potentially including laws outside your country of residence; (b) to comply with any legal process; (c) to enforce our Terms of Use; (d) to protect our rights, privacy, safety, or property, and/or those of our affiliates, you, or others; and (e) to allow us to pursue available remedies at law.

How We Secure Your Information

MoDoc AI is committed to protecting all data according to applicable laws, regulations and standard security practices. We have put in place reasonable security methods, including physical, electronic, and managerial procedures designed to prevent misuse, unauthorized access, use, or disclosure of your information.

The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Website, App, and Services, you are responsible for keeping this password confidential. We ask you not to share your password with anyone. Please note that any information you share in public areas may be viewed by any user of the Website, App, or Services.

How We Use Cookies

Cookies are only used on our Website, not our App or Services.

A "cookie" is a piece of text which asks permission to be placed on your computer's hard drive. Once you agree, this cookie file is stored on the hard drive of your computer. Cookies help us and our affiliates to improve our products and services and to present the content in the most effective manner for you and your computer.

The third parties who distribute or sell our services may also use cookies, over which we have no control. Such cookies (if used) would be downloaded once you click links from our Website or purchase and/or use our Website through other third party interfaces. We do not control third parties' collection or use of your information to serve interest-based advertising. However, these third parties may provide you with ways to choose not to have your information collected or used in this way.

Devices have the ability to decline cookies. This can be done by activating the setting on your browser which enables you to decline the cookies. Please note that should you choose to decline cookies; you may be unable to access particular parts of our Website. Your selection of the "Do Not Track" option provided by your browser may not have any effect on our collection of cookie information for analytic and internal purposes. The only way to completely opt out of the collection of any information through cookies or other tracking technology is to actively manage the settings on your browser or device to delete and disable cookies and other tracking/recording tools. Please note, depending on your type of device or browser, it may not be possible to delete or disable all tracking mechanisms on your device.

We permit third-party partners to use the foregoing tracking technologies to collect information about your browsing activities over time and across different websites when you use the Website. For example, we may use advertising services provided by third-party ad partners, such as Google, to market our service to you on other websites and online services. Through a process called "retargeting," each service places a cookie on your browser when you visit the Website so that they can identify you and serve you ads on other sites around the web based on your browsing activity. We use third party analytics packages such as Google Analytics, and in some cases, we share personal information with these services. We, along with third-party vendors such as Google, use first-party cookies (such as the Google Analytics cookies) and third-party cookies or other third-party identifiers together to compile data regarding user interactions with ad impressions and other ad service functions as they relate to our Website. To avoid use of this information for these third-party partners, you can change your browser settings to reject cookies, as noted above, or to notify you when cookies are set. You could select the Do Not Track option on your browser, though we have no control over and cannot confirm whether these third-party partners honor the Do Not Track browser signal. Additionally, many advertising companies are members of the Network Advertising Initiative (NAI) or the Digital Advertising Alliance (DAA) and/or provide opt outs on those industry pages at networkadvertising.org/choices or aboutads.info/choices. Users can set preferences for how Google and other third party advertisements using the Google Ad Settings page.

Links to Third Party Sites

Our Services may contain links to third party websites or services, hosted and operated by a company or organization other than MoDoc AI. If you follow a link to any of those third-party websites, please note that MoDoc plays no role in creating their content, and is not responsible for the accuracy or value of the information offered there. They also have their own privacy policies, and both those policies and the site's content may change at any time without notice to us. We do not accept any responsibility or liability for their policies or processing of your personal information, or for any inaccuracies in any information obtained through the sites linked to. MoDoc AI does not disclose or share personal information with third-party sites without your consent. If you disclose any information to a third-party after following a link to their services, this Privacy Policy no longer applies.

Camera-Based Pulse Measurement and Diagnostic Data

The App includes a feature that estimates a child's pulse using your phone's rear camera and its light, and can estimate a temperature range from that pulse. To do this, the App accesses the camera and the camera light for the duration of the measurement and analyses the frames it captures.

The reading itself. Taking a measurement does not by itself add anything to your child's record. If you choose to save a reading to the timeline, it is stored with your account and your child's profile like any other entry, and you can view, correct or delete it in the same way.

The diagnostic copy. Separately, and automatically, the App sends us diagnostic information about how the measurement went: colour and signal statistics derived from the camera frames, the resulting heart-rate estimate and how it was reached, and your device model, operating system and app version. On iOS, the camera video recorded during the measurement is also sent; on Android, no video is collected. We use this only to work out why measurements fail, which is how the feature becomes more accurate.

Because recording begins just before the lens meets the skin and ends just after it leaves, a measurement video may briefly capture whatever the camera happened to be pointed at in those moments, including your surroundings. We do not use those frames for anything other than diagnosing the measurement, and they are deleted on the same schedule as the rest of the video.

How the diagnostic copy is identified. It is keyed only by a random identifier that the App generates on your device. That identifier is not your account, and it resets if the App is reinstalled. The diagnostic copy is not linked to your account, your name, your contact details, or your child's profile.

Where it is stored. Over an encrypted connection to Firebase (Cloud Firestore and Cloud Storage), operated by Google LLC, on servers in the United States. We do not share it with any third party, and we do not send it to the third-party AI providers described elsewhere in this policy.

How long we keep it. Each measurement video is deleted automatically about 90 days after it is collected. Signal and diagnostic data is deleted automatically about 365 days after it is collected.

What you can and cannot ask us to do. The App tells you about this collection the first time you use the measurement feature. You can delete any reading you saved to the timeline. The diagnostic copy is different: because it carries no identifier that points back to you, we cannot locate the records belonging to a particular person or child, so a deletion request cannot be honoured for it. If you do not want diagnostic data collected, do not use the measurement feature. We can also switch this collection off remotely for all users, and we do so if a problem arises.

Your Preferences

Our App may ask you to share your location information with MoDoc AI. Note that this is the location reported from your phone's operating system and typically utilizes your phone's GPS system. You may be able to opt out of sharing your phone's location services by changing the settings on your phone.

The first time you use the pulse measurement feature, the App shows you a notice describing the diagnostic data it collects. You can dismiss that notice, and you can stop the collection at any time by not using the measurement feature. As explained in "Camera-Based Pulse Measurement and Diagnostic Data," we are able to delete readings you saved to your child's timeline, but not the anonymous diagnostic copy.

If you do not want to receive communications from MoDoc AI, you may opt out of further communications at any time. To do so, please follow these instructions:

• Email: Click the unsubscribe link provided in each marketing email.
• Push Notifications: Adjust your notification settings within the App.

Please note that MoDoc AI can comply with only those requests relating to communications provided by MoDoc AI. We will seek to comply with your request(s) as soon as reasonably practicable.

If applicable, and you would like to review, correct, update, or delete certain personal information that you have provided via the Services, please contact us at contact@modoc-ai.com. We will seek to comply with your request as soon as reasonably practicable.

Minors

Our Website, App, and Services are designed and intended to be used by those who have reached 18 years of age. If you are not yet 18, please leave this site immediately. By using our Website, App, or Services, you represent and warrant that you are at least 18 years of age or older and have the legal authority to enter into this Privacy Policy. No one under age 18 is authorized to submit or post any information, including personal information, on our Website, App, or Services. Parents or guardians may use the Website, App, or Services on behalf of their child and in doing so share their child's personal information with the MoDoc AI system, but a child under the age of 18 may not use the Website, App, or Services himself or herself. For clarity, consent must be given or authorized by the holder of parental responsibility over the child before providing personal information of a child below the age of 18 years.

Updates to Our Policy

We reserve the right to change, add, modify or remove portions of our Privacy Policy at any time. Any changes to our Privacy Policy will become effective immediately. If we make material changes to how we treat our users' personal information, we will notify you by email to the email address specified in your account. The date this Privacy Policy was last revised is identified at the top of this page. You are responsible for ensuring we have an up-to-date active and deliverable email address for you. Please continue to check our Privacy Policy each time you access our Services or App to learn about any changes to our privacy practices.

Contact Us

For all inquiries, please contact us using the email provided below.
Email: contact@fevercoach.us